Getting started

The essentials for setting up a new practice.

1. Set up your practice

Configure your organization's name and branding, then add the services your practice offers (session type, duration, and whether it's a telehealth or in-person visit).

2. Add your therapists

Invite therapists as staff accounts, and set each one's working hours, availability, and holidays — this is what powers the booking calendar.

3. Connect telehealth

Connect a Zoom account from your organization's settings to have a video session created automatically whenever a virtual appointment is booked.

4. Share your booking link

Every practice gets a public booking page — share it with prospective clients so they can self-schedule directly onto your calendar.

5. Try AI-assisted notes

After a session, Alcove can draft a structured clinical note for your review — you always have the final say before it becomes part of the record. Your organization can use the shared AI provider, or connect its own API key from Settings.

Next

Learn what your clients see in the client portal guide.